Cancellation & Refund Policy, The Integral Space

Last updated: [25/11/2025]

Scope

This policy applies to all tickets, sessions, workshops, classes, venue rentals and events hosted by The Integral Space (TIS), including collaborations (e.g., Nirguna Arts), unless a partner/ticketing platform states otherwise.

1) Cancellations by Attendees

• Full refund if you cancel ≥ 7 days before the start time of your event/session.

• Within 7 days: refunds are not available. Where possible, we’ll offer:

  • One reschedule to a future date (same facilitator/event series, subject to availability) or

  • A credit voucher valid for 90 days.

• No-shows / Late arrivals: non-refundable and not eligible for reschedule or credit.

How to cancel: Email hello@theintegralspace.com (or reply to your booking confirmation) with your name, booking ID, event/session name, date & time.

2) Transfers

• You may transfer your ticket to another person up to 24 hours before the event/session.

• Share the new attendee’s full name and contact number via email.

3) Cancellations or Changes by TIS

• If TIS cancels an event/session, you may choose a full refund or a credit voucher (valid 180 days).

• If TIS reschedules, your booking is automatically valid for the new date. If you cannot attend the new date, request a full refund within 72 hours of the reschedule notice.

4) Venue Rentals (Hosts/Facilitators)

• Deposit/advance payments follow the same window: full refund ≥ 7 days; non-refundable within 7 days of the rental start time.

• Date changes: one complimentary reschedule if requested ≥ 72 hours prior; thereafter standard charges may apply.

5) Third-Party Ticketing

• Bookings made via partners (e.g., BookMyShow, Insider) are also subject to the platform’s refund rules. Where platform policy conflicts with ours, the platform policy prevails.

6) Processing & Fees

• Approved refunds are issued to the original payment method within 5–7 business days.

• Convenience/processing fees charged by payment gateways or third-party platforms may be non-refundable.

7) Special Circumstances

• Force majeure (e.g., extreme weather, government orders, public health advisories): TIS may reschedule or offer credit.

• Safety & eligibility: TIS reserves the right to refuse entry or ask a participant to leave if safety, conduct, or policy compliance is at risk; such cases are non-refundable.

8) Contact

• Questions or requests: hello@theintegralspace.com | +91 98204 27318

• Please include: name, booking ID, event/session, date/time, request type (refund/reschedule/transfer).